Copyright: Copyright ©1994-1995 Edmark Corp.


Mighty Math Carnival Countdown Help

System Requirements

Fine Tuning Your System

Adjusting AutoPlay

Adjusting Auto Resize

Adjusting the use of WinG

Using the Edmark Registry Utility

Troubleshooting

Dear Parents will not Launch

KidDesk Family Edition Issues

Removing Mighty Math Carnival Countdown from your System

Contacting Edmark Technical Support

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System Requirements

•	Windows 3.1 (enhanced mode), Windows 95 or later

•	8 MB memory required

•	CD-ROM drive (double-speed or faster highly recommended)

•	486/33 MHz processor

•	Super VGA, 640x480 (256 colors or more)

•	Hard disk with 5 MB free

•	Mouse

•	Windows-compatible sound-output device

Optional

•	A TouchWindow:  a screen that fits on the front of your display so your child can interact with the software by touching the screen instead of using the mouse. This direct, easy input is especially helpful for young children or children with special needs. Contact Edmark at  (206) 556-8484 for more information.


Adjusting AutoPlay

The Mighty Math Carnival Countdown CD-ROM will launch automatically when placed in your CD-ROM drive. You can temporarily disable this feature by holding down the left Shift key while you insert the CD-ROM. You can also turn this feature on or off for all Edmark products using the “Edmark Registry Utility.” Click below for further instructions.

Adjusting Edmark AutoPlay with the Edmark Registry Utility


Adjusting Auto Resize

Mighty Math Carnival Countdown may automatically adjust your screen size for best performance. As a result, your desktop icons may be moved. You can turn this feature on or off for all Edmark products by using the “Edmark Registry Utility.” Click below for further instructions.

Adjusting Edmark Auto Resize with the Edmark Registry Utility


Adjusting the use of WinG

The Windows 3.x version of Mighty Math Carnival Countdown uses a Microsoft video enhancement utility called “WinG” (pronounced “Win-Gee”). On some systems the use of WinG may result in video problems or improper program execution You can turn WinG on or off for all Edmark products by using the “Edmark Registry Utility.” Click below for further instructions.

Adjusting the use of WinG with the Edmark Registry Utility


Using Edmark's Registry Utility
Using the Edmark’s Registry Utility

You Can use the Edmark Registry Utility to enable (turn on) or disable (turn off) the following features for Mighty Math Carnival Countdown:

•	Enable or disable AutoPlay.  If AutoPlay is enabled, Mighty Math Carnival Countdown will run automatically when placed in your CD-ROM drive.

•	Enable or disable automatic resizing of your display by Mighty Math Carnival Countdown.

•	Enable or disable the use of Microsoft’s “WinG” video enhancement by Mighty Math Carnival Countdown.

To use the Registry Utility, perform the following steps:

1.	Place Mighty Math Carnival Countdown in your CD-ROM drive.  Hold down the left Shift key while inserting the CD in order to prevent Mighty Math Carnival Countdown from starting up automatically.

2.	Select (single-click) Start | Run.

3.	Type:

D:\edinst\utility\edmkreg.exe

(where D represents your CD-ROM drive).

4.	Then press the Enter key.

5.	Click OK.

6.	Select the box to the left of the option that you want to change. A check in the box disables the option.

7.	Once you have made your desired changes, click OK


Dear Parents will not Launch

If you are unable to run the Dear Parents option, Video for Windows,  a part of Windows 95, may not be installed on your system. To install Video for Windows, perform the following steps:

1.	Select (single-click) Start | Settings | Control Panel.

2.	Choose (double-click) the Add/Remove Programs icon.

3.	Select the Windows Setup tab.

4.	Select Multimedia.

5.	Click the Details button.

6.	Scroll down until you see the Video Compression selection.

7.	Click the box next to Video Compression so that it contains a check mark.

8.	Click OK.

9.	Click OK again.

10.	Follow the on-screen instructions.


KidDesk Family Edition Issues

If KidDesk Family Edition (for Windows 3.1) was already installed on your computer when you installed Mighty Math Carnival Countdown, a software update was applied to KidDesk Family Edition. The update allows KidDesk to launch 32-bit applications. If you reinstall KidDesk Family Edition, it will no longer be updated and you will need to reinstall Mighty Math Carnival Countdown to reapply the update.

If you have the update, it will work with all 32-bit software.  You do not need to reinstall each individual Edmark program.

The Windows 95 version of KidDesk Family Edition does not require this update.


Removing Mighty Math Carnival Countdown from your System

To remove Mighty Math Carnival Countdown from your system, perform the following steps:

1.	Select (single-click) Start | Settings | Control Panel.

2.	Choose (double-click) the Add/Remove Programs icon.

3.	Select (single-click) Mighty Math Carnival Countdown.

4.	Select (single-click)  the Add/Remove… button.

5.	Follow the onscreen instructions to complete the process.


Contacting Technical Support

Before contacting Technical Support, please have the following information ready.  If you are contacting us by fax or e-mail, please include this information in your message:

1.	The version of Windows you are running.

2.	The version of Mighty Math Carnival Countdown you are running. (Run Mighty Math Carnival Countdown. Hold down the Ctrl and Alt keys and then press “A” to enter the Adult Options. Click Credits.)

3.	The kind of a computer you are using (for example, “Compaq 486DX/33”).

4.	Your system specifications (for example, “486DX/33, 8 megabytes of RAM, 420 MB hard drive”).

5.	Printers and sound cards, if any (for example, “HP 550C printer,” “Sound Blaster 16 sound card”).

6.	The text of any error messages you received, exactly as it appears on your screen.

Telephone

(206) 556-8480. Monday through Friday, 8 a.m. to 5 p.m. (Pacific time).  Extended hours, evenings and weekends, vary by season.

If possible, have the program running and call from a nearby phone.

Fax

(206) 556-8940, attn:  Technical Support.   24 hours a day, 7 days a week.

Please include a detailed description of the problem you are encountering.  Including printouts of the following is very helpful:

1.	Your AUTOEXEC.BAT file

2.	Your CONFIG.SYS file

3.	The first page of your WIN.INI file

4.	The first two pages of your SYSTEM.INI file

Internet, Compuserve, America Online:

You can contact us at the following e-mail addresses:

Internet:	pctech@edmark.com

America Online:	Edmark WIN (or visit our forum by typing the keyword "Edmark")

Compuserve: 	73252,3441

Please include a detailed description of the problem you are encountering. A text copy of the following may also be helpful:

1.	Your AUTOEXEC.BAT file

2.	Your CONFIG.SYS file

3.	The first page of your WIN.INI file

4.	The first two pages of your SYSTEM.INI file

World Wide Web

Visit the Edmark home page at http://www.edmark.com, where you can read answers to frequently asked questions or leave a message for our technical support staff.


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To join the Edmark Education Team and enter for a chance to win, call:

1-800-691-2988

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*The current value of Savings Bond is $5,000. The offer is subject to the official contest rules enclosed with your software.